“I turned up, didn't know what to expect, and I'm still here 10 years later.”

Paul: Hello, my name is Paul. I'm 54 years old and I've been coming to UR for 10 years.

Paul: I like the fact it's clean and tidy. I like the fact that there's always something new. The place is like a toy palace. There are just things to do. There's always something new, and [the coaches] come out with something: 'Oh, you should try this.' That's cool, because it keeps it interesting. It keeps it fresh. That's one of the things I like about coming here, because it's so clean, fresh and shiny.

Paul: Generally all the members are friendly, apart from Kev. Sorry, Kevin! No, I'm joking. All the members are really friendly. It's a great community. It's just a nice place to be. It's comfortable. People just say hello, how you doing, and you have a little chat. There are no cliques. There's nothing to worry about, which is cool.

Paul: If you're not sure if it's the right thing for you, I think you've just got to give it a go. You've got to come down and try it. You don't really know until you try. I remember when I first came, it was something I'd been trying to do, sort myself out, for many years. And I said, 'Well, I'm going to go', and I turned up, didn't know what to expect, and I'm still here 10 years later.

Lightly edited for readability from the video's captions.